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Photo by ThisisEngineering on Unsplash Suppose you have upgraded to the enhanced voice experience (vNext) in Dynamics 365 Customer Service / Contact...
In today’s customer service landscape, virtual agents in text chats and voice calls have become quite common. However, it’s time to move beyond these...
For effective multilingual customer service, it is essential to have voice Copilot custom agents that can operate in multiple languages, particularly...
